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UrduThe Asia-Pacific region is the largest consumer of personal luxury goods in the world. Asian consumers shop at home and overseas in cities like New York, Milan and Paris, contributing to the luxury industry’s remarkable growth. However, many Asian countries are deeply shaped by traditional values and religions, such as Confucianism and Buddhism, both of which advocate modest and even frugal living.
Tag: Consumers
Targeted reminder advertising: Retailers’ new weapon against cart abandonment
Abstract Cart abandonment is a major problem online retailers currently face. Website visitors leave without purchase mostly because they are not ready to buy and want to continue online search. Firms follow up with these consumers by sending reminder ads…
How consumers evaluate movies on online platforms? Investigating the role of consumer engagement and external engagement
Abstract This study examines how the causal patterns of consumers’ engagement and experts’ external engagement are associated with their online evaluation of movies. To this end, this study identifies the interplay of two dimensions (personal and interactive engagement) of consumers’…
How consumers respond to service failures caused by algorithmic mistakes: The role of algorithmic interpretability
Abstract Despite the advancement of algorithm-based AI transforming business and society, there is growing evidence of service failures caused by algorithmic mistakes. Due to the “black box” nature of algorithmic decisions, consumers are frustrated not only by the mistakes themselves…
Media Tip: Has Walmart switched on to Vizio for smart TV viewer data?
Patents suggest new angle to retailer’s acquisition New analysis released today from a world leader in patent data could suggest a new strategy for US retail giant Walmart from its purchase of smart television maker Vizio for a reported $2.3…
Follow your heart or your mind: The effect of consumption frequency on consumers’ reliance on feelings
Abstract All consumers have experiences that are rare or infrequent, be it a birthday or a trip to a new destination, but consumer decision making on such rare consumption occasions is poorly understood. Across five studies, we show that consumers…
Consumers empowered with the facts on dairy’s nutritional benefits buy and consume more dairy foods
Participants in a JDS Communications® study increased their purchasing and consumption of cheese, ice cream, milk, and yogurt by more than 20% after learning more about dairy nutrition.
Paper: Multistate foodborne illness outbreaks impact restaurant stock price, public perception
As demand for food from restaurants soars in the U.S., so does the importance in understanding the impacts of foodborne illness outbreaks. A new paper co-written by a University of Illinois Urbana-Champaign expert in food marketing and food policy finds that outbreaks spanning multiple states bring swift financial losses, increased media attention and a public-relations hit that makes smaller outbreaks more financially damaging.
New study shows algorithms promote bias–and that consumers cooperate
Every time you engage with Amazon, Facebook, Instagram, Netflix and other online sites, algorithms are busy behind the scenes chronicling your activities and queuing up recommendations tailored to what they know about you.
What do consumers love about loyalty cards? It’s not what you think.
Those consumer loyalty cards filling our wallets that give you a free sandwich or cup of coffee when they’re filled tend to lead to disappointment. A new study shows that for many, completing the card is more fulfilling than the reward.
Data for insurance discounts? Consumers say no thanks
Insurance companies have encouraged consumers to reduce their premiums by using monitoring technology for 25 years now. But why have consumers been slow to embrace the idea? Because they find the whole process too mysterious.
An experience or a material product: Which new purchase is more likely to elicit envy in other consumers?
A new study by researchers at the University of Utah suggests that the type of product and the kind of comparison being made interact to generate feelings of consumption envy, which has implications for consumer marketing.
Student’s Award-Winning Research Could Influence Future of Sports Marketing
Alicia Romano combined her passions for sports, research and teaching in the University of Northern Colorado’s Sport and Exercise Science Ph.D. program. One of the highlights of her UNC education was her research “Consumers’ Visual Attention and Explicit Memory of Sponsorships: An Eye-Tracking Investigation at the 2021 U.S. Olympic Swim Trials.”
New Study: Black AI Bots Perceived As More Competent and Human Than White or Asian Bots (Video Explainer)
Black artificial intelligence chatbots were perceived as more competent and more human by consumers than White or Asian AI bots during a marketing simulation, according to a new study.
Listener influence in music charts gave rise to genre-crossing artists
New Cornell University research shows how the rise of consumers’ influence changed the tune of contemporary country music and led to the creation of more songs that span multiple genres.
How Much Will Inflation Really Influence Spending This Holiday Season?
Almost everything is more expensive these days: Gas prices have reached record highs. Grocery prices are through the roof. And as we approach the holiday season, all that inflation leaves little money for extras like entertainment, travel, or shopping — or does it? For the scoop on how inflation will influence the holidays, we checked in with UNLV hospitality professor, tourism researcher, and consumer behavior expert Amanda Belarmino.
Consumer behavior expert explains why fans spend thousands on Taylor Swift concert tickets
Subimal Chatterjee is a SUNY distinguished teaching professor of marketing in Binghamton University’s School of Management. He researches consumer behavior, irrational decision-making and how value perceptions are shaped. Why do fans spend thousands on concert tickets? For major artists like…
Your groceries are shrinking due to COVID-19, Ukraine war
Companies are shrinking the size of their products to increase profits in a process known as shrinkflation, and global crises like COVID-19 and the war in Ukraine are exacerbating the issue, according to an economics expert at Binghamton University, State…
Experts say supply chain breakdown will be problematic for holiday shoppers
BUFFALO, N.Y. — This holiday season, expect shortages of gift items like toys, clothes and appliances, as well as delays in order fulfilment — all caused by global supply chains disruptions. That’s according to Nallan Suresh, PhD, UB Distinguished Professor of…
Apologizing to customers after product failures can encourage repurchase, stave off lawsuits
Companies that express remorse in the wake of a product failure are more likely to encourage customers to repurchase from them, according to new research from Binghamton University, State University of New York.
COVID-19 Pandemic had Big Impact on Commercial Fishing in Northeast
With restaurants and supply chains disrupted due to the global coronavirus pandemic, two-fifths of commercial fishermen surveyed from Maine through North Carolina did not go fishing earlier this year, according to a Rutgers study that also documented their resilience and adaptation. Of those who kept fishing, nearly all reported a decline in income compared with previous years, according to the survey of 258 fishers in the Northeast published in the journal PLOS ONE.
As Stores Reopen, Which Customers Are Most Likely to Return? New research in MIT Sloan Review reveals how consumer preferences have changed and how retailers can adapt.
As Stores Reopen, Which Customers Are Most Likely to Return? New research reveals how consumer preferences have changed and how retailers can adapt. https://sloanreview-mit-edu.cdn.ampproject.org/c/s/sloanreview.mit.edu/article/as-stores-reopen-which-customers-are-most-likely-to-return/amp Professors Patrick Lynch and Richard Ettenson available for commentary, analysis, and interviews. The COVID-19 pandemic and…
Confused by whole grain labels on food packaging? Study finds you’re not alone.
Whole grain labels are confusing to consumers, according to a new study that found many made the wrong choice when asked to pick the healthier option based on product labels. The researchers, from Tufts University and NYU, say the results provide legal evidence for changes in labeling policies.
Seafood Products Made From Cells Should be Labeled Cell-Based
Companies seeking to commercialize seafood products made from the cells of fish or shellfish should use the term “cell-based” on product labels, according to a Rutgers study – the first of its kind – in the Journal of Food Science. Both the U.S. Food and Drug Administration and U.S. Department of Agriculture require food products to have a “common or usual name” on their labels so consumers can make informed choices about what they’re purchasing.
Food-grade wheatgrass variety released for public use
Farmers can now grow this superfood with environmental and health benefits
Could These ‘Salt-loving’ Edible Sea Vegetables be the New Kale?
Skip the salt! Three species of sea vegetables could just be the new kale with the added benefit of a salty flavor. The 10-week study was designed to determine the optimal growing conditions for these sea vegetables that could soon be a great addition to salads, soups, pasta, rice and other dishes in the continental U.S. These nutritious plants for human consumption do not require fresh water and instead are grown in salt water.
Billions of people could be invisible in COVID-19 contract tracing efforts utilizing smartphone apps
A West Virginia University consumer law expert says recent announcements by Apple and Google that they’re developing a system to enable widespread contact tracing in an effort to contain the COVID-19 pandemic raises significant questions beyond whether such a plan…
Expect excess supply of toilet paper in the market soon
With toilet paper in short supply in recent weeks due to the COVID-19 pandemic, a Binghamton University supply chain expert predicts the shelves will be amply stocked soon. “It’s almost a given. There will be too much home-use toilet paper…
Don’t feel bad about purchasing non-essential items during COVID-19 crisis
Consumers should consider the likely economic and health consequence when purchasing non-essential items during the coronavirus pandemic, says Nicole Hassoun, professor of philosophy at Binghamton University, State University of New York. “Many people who can do so are making an…
Merchandising expert available to comment on sustainable fashion for Earth Day
From carbon emissions to unwanted clothing going to the landfill, the fashion industry is among the most polluting on the planet. Earth Day presents an opportunity for consumers to more critically consider the ramifications of the wardrobes they maintain. Mary…
Business strategy and economic development expert can speak about possible recession as a result of COVID-19 behavioral changes from consumers and cancellations
It might feel like 2008, but it’s not. Phil Powell, Indiana University Kelley School of Business associate dean of academic programs in Indianapolis and clinical associate professor of business economics and public policy, says he expects coronavirus fears and behavioral…
Publicly sharing a goal could help you persist after hitting failure
Publicly sharing a goal may help you persist after hitting a failure, but only if you care about what others think of you, according to new research from Binghamton University, State University of New York.
Rutgers Experts Available to Discuss How Robots Enable Chemical Exposure Assessment
New Brunswick, N.J. (Jan. 27, 2020) – Robots can be programmed to perform tasks such as painting to generate exposure data on potentially harmful contaminants, according to a study in the Journal of Exposure Science & Environmental Epidemiology that was co-led…