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UrduOLD WESTBURY, N.Y. — From Nike and Google to Coca-Cola and McDonald’s, major brands are incorporating artificial intelligence (AI) into their advertising campaigns. But how do consumers feel about robots generating emotionally charged marketing content? That’s the question a New York…
Tag: chatbot
Do Customers Perceive AI-Written Communications as Less Authentic?
How do consumers feel about robots generating emotionally charged marketing content? That’s the question a New York Institute of Technology professor raises in a new Journal of Business Research study.
New Research Reveals Positive Associations Between Online Content Creators and Community Connection for LGBTQ+ Young People
New research from Hopelab, in collaboration with media psychology expert Dr. Bradley Bond, sheds light on the powerful role that social media and parasocial relationships play in the lives of LGBTQ+ young people. The study, Parasocial Relationships, AI Chatbots, and Joyful Online Interactions Among a Diverse Sample of LGBTQ+ Young People provides a nuanced understanding of how unique online connections with media figures, such as social media content creators, contribute to the positive experiences, community connection, and identity development for Queer young people.
Switch up teaching and assessment to combat chatbot-cheating
It’s the chatbot technology that can write an essay in a second, but despite its vast capabilities, generative AI is creating headaches for education, particularly when it comes to student integrity and cheating.
When consumers would prefer a chatbot over a person
Actually, sometimes consumers don’t want to talk to a real person when they’re shopping online, a new study suggests. In fact, what they really want is a chatbot that makes it clear that it is not human at all.
Chatbot guides women through post-prison challenges
Researchers at the University of South Australia are co-designing a chatbot to help formerly incarcerated women re-establish their lives on the outside, and reduce the risk of them returning to prison.
Working Towards Toxic-Free AI
Unlike existing work, which relies on training data from social media examples, a new benchmark, named ToxicChat, is based on examples gathered from real-world interactions between users and an AI-powered chatbot. ToxicChat is able to weed out queries that use seemingly harmless language but are actually harmful, which would pass muster with most current models.
Struggling with sarcasm: Cornell expert on why Musk’s Grok chatbot isn’t funny
Elon Musk has introduced “Grok,” an artificially intelligent chatbot, for some users of X. The billionaire suggests the technology has a sarcastic sense of humor. David Shoemaker, professor of philosophy at Cornell University, studies the moral psychology of humor. He…
Learning from superheroes and AI: UW researchers study how a chatbot can teach kids supportive self-talk
Researchers at the University of Washington created a new audio chatbot, Self-Talk with Superhero Zip, aimed to help children speak positively to themselves. This chatbot is “a ‘Sesame Street’ experience for a smart speaker.”
Artificial intelligence: ChatGPT statements can influence users’ moral judgements
Human responses to moral dilemmas can be influenced by statements written by the artificial intelligence chatbot ChatGPT, according to a study published in Scientific Reports. The findings indicate that users may underestimate the extent to which their own moral judgements can be influenced by the chatbot.
Saint Louis University Expert Available to Talk AI, Chatbots
Artificial intelligence news has escalated considerably just in the last few months with the roll-out of Microsoft’s Bing Chatbot and the popularity of large language models (LLMs) such as ChatGPT. Saint Louis University’s Flavio Esposito, Ph.D., is available to speak…
The Journal of Medical Internet Research | Chatbot Conversations During COVID-19: Topic Modeling and Sentiment Analysis
This study examined the COVID-19 pandemic–related topics online users discussed with a commercially available chatbot and compared the sentiment expressed by users from five culturally different countries.
JMIR Medical Education Launches Special Issue on the Use of ChatGPT in Medical Education, After New Study Finds ChatGPT Passes the United States Medical Licensing Examination
A study published on February 8, 2023, in JMIR Medical Education, a leading open access journal on digital medical education, evaluated the potential of ChatGPT, a natural language processing model, as a medical education tool. The study found that ChatGPT reaches the equivalent of a passing score for a third-year medical student.
Do the math: ChatGPT sometimes can’t, expert says.
ASU Associate Professor Paulo Shakarian details results of a study in which he tested ChatGPT on 1,000 mathematical word problems. He’s not sold on its reasoning ability.
Meet your new AI colleague; Indiana University Kelley School of Business professor studies working with digital humans
With rapid progress in computer graphics and advancements in artificial intelligence, human faces are now being put on chat bots and other computer-based interfaces with customers, employees, and others. Coined “digital humans,” they mimic people as they are used as sales assistants, corporate trainers and even social media influencers
ChatGPT: the AI tech that’s revolutionising teaching
As Artificial Intelligence-powered chatbots edge into the education sector, UniSA experts are encouraging teachers to take an active role in testing and using these cutting-edge tools to maintain a competitive edge in their profession.
Cheerful Chatbots Don’t Necessarily Improve Customer Service
Humans displaying positive emotions in customer service interactions have long been known to improve customer experience, but researchers at the Georgia Institute of Technology’s Scheller College of Business wanted to see if this also applied to AI. They conducted experimental studies to determine if positive emotional displays improved customer service and found that emotive AI is only appreciated if the customer expects it, and it may not be the best avenue for companies to invest in.
Chula Researcher Pushes “Tamsang-Tamsong On-Demand Delivery” Platform to Foster Social Solidarity Economy
Now available! ‘Tamsang-Tamsong On-Demand Delivery’ platform, a business model based on Social Solidarity Economy idea by a Chula researcher that supports community ownership and synergies, creates jobs, generates revenue, and reduces consumer costs. This New choice for consumers is now ready to expand to many communities across the country!
EmpowerME – a Chula Chatbot Career Coach Preparing You with Future Skill Sets
Developed by lecturers of the Faculty of Education, Chulalongkorn University. EmpowerMe is a Chatbot-based career coach that enables learners to become digital citizens by developing future skill sets and suggests the right jobs needed by the market. The application has received a gold medal award in an innovation contest in South Korea.
“There’s no way AI can be smart enough to be sentient,” say UF experts, who can also discuss evidence of sentience.
The sidelining of a Google engineer for claiming the company’s latest chatbot is “sentient” has raised questions over whether artificial intelligence (AI) systems have reached that point, or whether we’d even be able to tell. University of Florida experts say…
Chatbot for addressing COVID-19 vaccine hesitancy
What if a few minutes of interaction with a chatbot could effectively address vaccine concerns?
New chatbot can explain apps and show you how they access hardware or data
Researchers at Aalto University have harnessed the power of chatbots to help designers and developers develop new apps and allow end users to find information on the apps on their devices. The chatbot ‘Hey GUI’ can answer questions by showing images and screenshots of apps, or through simple text phrases.
Chula’s “MALLIE” English-Learning Chatbot Wins a Gold Medal from Taiwan
MALLIE, a complete English–learning game chatbot, the latest innovation from Chula’s Faculty of Education received Gold Award from the “2020 Kaohsiung International Invention and Design EXPO, Taiwan.
Could chatbot be a lifeline for dementia carers?
A new project led by the University of South Australia will develop a virtual assistant tool to support around two million dementia carers in the Asia Pacific.
Chatbots can ease medical providers’ burden, offer trusted guidance to those with COVID-19 symptoms
COVID-19 has placed tremendous pressure on health care systems, not only for critical care but also from an anxious public looking for answers. Research from the Indiana University Kelley School of Business found that chatbots — software applications that conduct online chats via text or text-to-speech — working for reputable organizations can ease the burden on medical providers and offer trusted guidance to those with symptoms.