Do Customers Perceive AI-Written Communications as Less Authentic?

How do consumers feel about robots generating emotionally charged marketing content? That’s the question a New York Institute of Technology professor raises in a new Journal of Business Research study.

Chartering marketing strategy and marketing management research toward greater relevance and impact

Abstract While marketing research can influence the thinking, decisions, and actions of different stakeholders (including the academy, society, students, and practitioners), the majority of marketing research aims for impacting marketing scholars and practitioners. Noting that the key to creating impact…

Researchers develop new method to help investors predict firms’ decision-making, optimize portfolios and generate greater returns

New research from Notre Dame Marketing Professor Andre Martin introduces a novel method to help investors predict myopic marketing spending —reducing marketing as well as research and development expenses to boost earnings, which increases current-term results at the expense of long-term performance — up to a year in advance.

Power of the Pictogram: Rensselaer Researcher Finds That Sorted Graphics Make Consumers Feel Optimistic

Sometimes, how the information is presented is as important as the information itself. Graphics, icons, and pictograms are increasingly popular methods of presenting information to consumers in direct, memorable, and easily understandable ways.A team of researchers led by Rensselaer Polytechnic Institute’s Gaurav Jain, Ph.D.

The advantage of digital-native brands setting up physical brand stores—and the challenge of preventing sales losses in existing channels

Researchers from Erasmus School of Economics at Erasmus University Rotterdam, KU Leuven, Universität zu Lübeck, Christian-Albrechts-Universität zu Kiel, and FoodLabs published a new Journal of Marketing article that investigates the multichannel impact of brand stores by digital-native FMCG brands.

Craft products are experiencing soaring growth — Here’s how firms are cashing in

Researchers from Concordia University and HEC Montreal published a new paper in the Journal of Marketing that explains how the development of markets towards greater concerns for aesthetics and craft—whether it be the search for the perfect espresso shot or the creation of a visually complex tattoo—results from interactions between craft and commercial firms.