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UrduAbstract Generative Artificial Intelligence (GAI) is witnessing a lot of adoption across industries, but literature is yet to fully document the nuances of these applications. We develop a comprehensive framework for understanding the factors that affect trust in online grocery shopping…
Tag: chatbots
Do Customers Perceive AI-Written Communications as Less Authentic?
OLD WESTBURY, N.Y. — From Nike and Google to Coca-Cola and McDonald’s, major brands are incorporating artificial intelligence (AI) into their advertising campaigns. But how do consumers feel about robots generating emotionally charged marketing content? That’s the question a New York…
False election information from AI chatbots — expert explains what to guard against and avoid
Anyone who uses artificial intelligence (AI)-driven chatbots or voice assistants for election information should know these tools might provide misleading or false information. Virginia Tech digital literacy expert Julia Feerrar makes recommendations for sorting AI-generated fiction from fact.
A new way to let AI chatbots converse all day without crashing
When a human-AI conversation involves many rounds of continuous dialogue, the powerful large language machine-learning models that drive chatbots like ChatGPT sometimes start to collapse, causing the bots’ performance to rapidly deteriorate.
Out with the life coach, in with the chatbot
A first systematic review and meta-analysis of its kind, researchers at the University of South Australia show that chatbots are an effective tool to significantly improve physical activity, diet and sleep, in a step to get ready for the warmer months ahead.
Are digital humans the employees of the future?
Researchers who’ve studied the emergence of digital humans say “AI with a face” will become more prevalent within the decade. They wrote an article aimed at industry leaders to highlight four types of digital humans and offer guidance.
AI Expert: ChatGPT and the Future of Education
Newswise — ALBANY, N.Y. – You’ve likely heard about ChatGPT, an AI-based chatbot launched by OpenAI that is making headlines for its capability to read and write like a human when prompted. Since its release last fall, the new tool…
Want to throw off your chatbot? Use figurative language
Computer scientists recently examined the performance of dialog systems, such as personal assistants and chatbots designed to interact with humans. The team found that when these systems are confronted with dialog that includes idioms or similes, their performance drops to between 10 and 20 percent. The research team also developed a partial remedy.