Kathleen Day, a Johns Hopkins Carey Business School finance expert, is available to speak with media members about the evolving Silicon Bank and evolving bank crisis. Day is a lecturer on the full-time faculty of the Johns Hopkins Carey Business School. Her…
Tag: Banking
WashU Expert: Goldman Sachs’ sale won’t allow return to ‘freewheeling ways’
The Goldman Sachs Group is considering a sale of its consumer banking business, but regulations will mean it can’t simply return to being an investment bank, said an expert on financial and securities regulation at Washington University in St. Louis.“While exiting the consumer banking business may allow Goldman to ‘check out,’ it can never fully leave the regulatory world for bank holding companies and return to its investment banking roots,” said Andrew Tuch, a professor of law.
Relying on customer surveys alone may mask poor service
New research demonstrates perceptions of customer service do not always align with the actual service provided. Results from three studies found consumers belonging to underrepresented racial and ethnic groups rated poorer quality service less negatively compared to white consumers.
As more venues go cashless after the pandemic, ASU experts see downsides
As businesses and destinations begin to reopen from the pandemic shutdown, consumers will likely see more places going cashless. Chase Field in downtown Phoenix, home of the Arizona Diamondbacks, will reopen to its full capacity later this month. When the…
Who you know matters, even when applying for PPP loans
New research is exposing how — with little oversight or accountability — lenders prioritized PPP loan applications from businesses with prior lending relationships or personal connections to bank executives in the early stages of the program.
Study: Why U.S. Black Entrepreneurship Lags & How Banks Can Help Fix It
A steady stream of media reports detailing the deaths of unarmed Black Americans at the hands of police. False 911 calls aimed at bringing harm to African Americans engaged in innocuous, everyday activities. Street protests calling for an end to discrimination and police brutality. As racial tensions swirled this summer, so did calls on social media for those who support the social justice movement for African American civil rights to amplify Black voices and support Black businesses.
Minority-Owned Banks: Doing More with Less
Minority-owned banks offer a valuable function in providing equitable support to minority communities and small-businesses. While they receive some government benefits, they also receive criticism for the support and a perception they’re “risky.” Is that criticism founded? Research analyzes actual outputs and inputs.