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UrduAbstract Drawing from costless signaling research, we examine the role of virtue language in Airbnb listings. We propose that virtue language espoused by entrepreneurs is beneficial for Airbnb price premiums—but only to a certain extent. Specifically, we argue that virtue…
Tag: Airbnb
How Airbnb Could Help Curb the Rise in Housing Costs
Home-rental platforms like Airbnb are known to drive up housing costs, but a new study shows that doing a better job of collecting the taxes owed by these home rentals appears to slow the rise in home prices.
Causal recipes of customer loyalty in a sharing economy: Integrating social media analytics and fsQCA
Abstract Built on the evolutionary stimulus-organism-response model, this study examines how customer encounters with different interaction mechanisms (stimuli) evoke service-quality perceptions and sentiments (organisms) that impact customer loyalty (responses) to accommodation-sharing services. It draws important service-quality dimensions and sentiments from…
When Rentals Go Wrong: Study Explores Sharing Economy and Ways to Boost Good Customer Behavior
The study is based on an extensive investigation of Rent the Runway and data from nearly 2,000 social media posts, 1,168 news media articles, Rent the Runway marketing materials, and interviews with bloggers and consumers.
Robust tourism season expected, along with challenges
The University of Delaware boasts several experts who can talk about the upcoming summer tourism season, which is expected to see a big rebound as pandemic restrictions ease up. Robert Nelson, associate professor of hospitality business management, can talk about the…
Airbnb Hosts in College Towns Hike up Prices Game Days to Deter Rival Fans
Airbnb hosts in college towns increase their listing prices much more than hotels when there are home football games against rival teams. Hosts experience a 78 percent reduction in rental income by listing prices too high, according to a new study by the University of California San Diego’s Rady School of Management.
Price is ripe: Study finds increase in menu prices means decrease in restaurant ratings
A pair of business researchers, from Washington University in St. Louis and Harvard University, studied the relationship between price and reputation. What they found: Ratings are price-adjusted rather than objective reviews of quality.
Airbnb vs. hotels: cost of cancelling in DC ‘fundamentally different’
Airbnb announced that it will cancel all reservations in Washington, D.C. in advance of President-elect Joe Biden’s inauguration next week, in the wake of the Jan. 6 armed insurrection at the U.S. Capitol. David Sherwyn, professor of hospitality human resources…
Airbnb a winner for investors, IPO long overdue
Home sharing company Airbnb is joining the public market today with the biggest U.S. IPO this year. Drew Pascarella, senior lecturer of finance at the Cornell University SC Johnson College of Business, says Airbnb has demonstrated itself as a clear…