English
Arabic
Chinese (Simplified)
Dutch
Esperanto
French
German
Greek
Italian
Japanese
Korean
Portuguese
Russian
Spanish
UrduA lack of clarity around sustainability reporting is allowing companies to retrospectively alter figures, ensuring CEO bonus pay tied to these metrics is realised, new research suggests
Tag: Financial services
Access to financial services linked to lower COVID mortality rates
New research shows that some of the best tools to decrease COVID-19 mortality rates weren’t found in the ER, but rather at the bank.
Relying on customer surveys alone may mask poor service
New research demonstrates perceptions of customer service do not always align with the actual service provided. Results from three studies found consumers belonging to underrepresented racial and ethnic groups rated poorer quality service less negatively compared to white consumers.