Abstract Professional generated content (PGC) serves as a vital and reliable online source that provides large-scale information about various aspects of brands and products. This study focuses on acquiring product-level competitive intelligence from large-scale PGCs. Specifically, we aim to simultaneously…
Tag: topic modeling
The Journal of Medical Internet Research | Chatbot Conversations During COVID-19: Topic Modeling and Sentiment Analysis
This study examined the COVID-19 pandemic–related topics online users discussed with a commercially available chatbot and compared the sentiment expressed by users from five culturally different countries.