English
Arabic
Chinese (Simplified)
Dutch
Esperanto
French
German
Greek
Italian
Japanese
Korean
Portuguese
Russian
Spanish
UrduAbstract Artificial intelligence (AI)-enabled voice assistants (VAs) are transforming firm-customer interactions but often come across as lacking empathy. This challenge may cause business managers to question the overall effectiveness of VAs in shopping contexts. Recognizing empathy as a core design…
Tag: voice assistants
‘Surfing attack’ hacks Siri, Google with ultrasonic waves
Using ultrasound waves propagating through a solid surface, researchers at Washington University in St. Louis were able to read text messages and make fraudulent calls on a cellphone sitting on a desk up to 30 feet away.