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E-visits have become a regular part of everyday health care for some of the 30 million older Americans who have traditional Medicare. About 1% of them have used asynchronous patient portal messaging in a way that prompted their doctor or other health care provider to bill Medicare for their time.
Nearly 1 in 8 commercially insured patients nationwide who underwent an elective colonoscopy between 2012 and 2017 performed by an in-network provider received “surprise” bills for out-of-network expenses, often totaling hundreds of dollars or more.
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