How Does Legal Status Inform Immigrant Agency During Encounters of Workplace Incivility?

Abstract

Workplace incivility is experienced ubiquitously by immigrants. While a growing body of literature has sought to identify the causes and the outcomes of this phenomenon, what remains largely underexplored is the role of legal status in configuring how workplace incivility manifests in the immigrant experience. To advance the extant literature, in this article we investigate the question: How does legal status inform the ways in which immigrants exercise agency in response to workplace incivility? In addressing this question, we draw on the methodological resources provided by duoethnography and develop vignettes to make visible the dynamics with workplace incivility that we have individually encountered in the academic organizations in which we have been located—based in the UK and Canada. In juxtaposing the vignettes against one another, we are offered a glimpse into how legal status shapes the forms and the depth of agency available to immigrants to respond to incidents of workplace incivility. In light of our findings, we problematize the nexus between an immigrant’s agency and workplace incivility as well as consider the implications this nexus has to ongoing debates in business ethics.