Abstract To address a research gap on how AI can be leveraged to enhance customers’ in-store journeys, this study evaluates the effectiveness of an AI-powered conversational decision bot (mobile messaging app) employing two laboratory experiments in a simulated store. Study…
Tag: Consumer Experience
New leadership roles at UChicago Medicine: Emily Chase, Alesia Coe and Deval Daily
The health system announced a series of leadership promotions, including Emily Chase as Executive Vice President and UCMC Chief Operating Officer, Alesia Coe as Vice President and Chief Nursing Officer, and Deval Daily as Chief Operational Transformation Officer