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Ninety percent of Americans do not want to maintain a traditional work schedule, and almost one-third would never go back to an office, reports study by the USC Center for the Digital Future

Almost all Americans want to change their work life when the COVID-19 pandemic ends, with large percentages ready to shift to a permanent home office, according to a study by the USC Center for the Digital Future.

The study found that working from home during the pandemic has created unique opportunities as well as unprecedented challenges for millions of Americans, including reduced visits to an office, increased working from home, or not going to a traditional office at all.

What employees miss about the office and enjoy about working from home

The sudden shift to working from home has been a mixed success — more flexibility and no commute, but less interaction and structure. 

While working from home, Americans enjoy: no commute (65%), more flexibility (64%), relaxed dress (61%), control of the environment (59%), avoiding work politics (38%), no irritating workmates (36%), and fewer disruptions (34%).

When working from home, Americans miss: being somewhere other than home (63%), socializing/interacting with colleagues or customers (59%), workplace structure (56%), and enjoyable aspects of commuting (39%).

The Coronavirus Disruption Project

The first round of the Center’s Coronavirus Disruption Study, released April 29, revealed many changes — both positive and negative — in relationships, emotional stability, and behavior since the COVID-19 pandemic and safer-at-home restrictions began. The second round of the study, conducted June 19-26, added new questions about political behavior and compared views about working from home, education, media, entertainment, shopping, and political outlooks.

The findings are based on the results of surveys of 1,000 respondents conducted in English from an online panel, with a margin of error of plus or minus three percentage points. 

The Center for the Digital Future: Revealing disruption for two decades 

For more than 20 years, the Center for the Digital Future at USC Annenberg (digitalcenter.org)has explored the impact of digital technologies on the behavior and views of users and non-users. The center also studies disruption in the lives of Americans and the corporate world.