LifeBridge Health has launched a new comprehensive mobile app for patients and consumers. Now available for download for iPhone and Android phone users, LifeBridge Health Mobile offers convenient and immediate access to the health system’s services such the physician directory, patient portal and online scheduling. LifeBridge Health Mobile is just one piece of the health system’s overall strategy to improve the digital patient experience.
Cedars-Sinai has been named the #2 hospital in the nation and #1 in California in U.S. News & World Report’s “Best Hospitals 2022-23” rankings.
For the second consecutive year, Mercy Medical Center in Baltimore, MD, has received the Healthgrades Outstanding Patient Experience Award™.
UC San Diego Health conducted a 10-week study to evaluate how text messaging a link to patients when their doctor is ready provides a way to connect patients and doctors without relying on the virtual waiting room.
For patients seen at a urology clinic, patient satisfaction scores vary by insurance status – with higher scores for patients on Medicare and commercial insurance, but lower scores for those on Medicaid, reports a study in Urology Practice®, an Official Journal of the American Urological Association (AUA). The journal is published in the Lippincott portfolio by Wolters Kluwer.
A team of UTEP faculty, staff and students observed several of El Paso’s drive-though and walk-in clinics in early 2021. The team identified areas that likely created bottlenecks, which produce delays and other issues. They used the information from their observations to develop simulation models to experiment with a clinic’s performance to further identify potential slowdowns, calculate resource utilization and reduce patient waiting time.
2020 Recipient of Pinnacle of Excellence Award
After Rush University Medical Center was designated as an Age-Friendly Health System, the American Hospital Association developed a case study that took a deep dive into the Rush Center for Excellence in Aging and its successful impact on older adult health care.
Seeking to improve patient’s experiences in the hospital, Cedars-Sinai has introduced a new feedback tool that will allow patients to comment on their hospital stays in real time rather than waiting to complete surveys after going home. Under a program that began in January, patients can evaluate their experiences through a platform designed in conjunction with Feedtrail, a healthcare technology company.
UC San Diego Health launches pilot project using drones to move medical samples, supplies and documents between Jacobs Medical Center, Moores Cancer Center and the Center for Advanced Laboratory Medicine, speeding delivery of services and patient care currently managed through ground transport.