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UrduA new study from Stanford University, published Jan. 19 in Patient Education and Counseling, evaluates the effectiveness of patient mindset training on provider learning and behavior.
Tag: Patient Experience
Focus on patient experience can improve diabetes care
Health care providers who treat diabetes need to think beyond the clinical numbers, such as solely focusing on a person’s glucose goals.
Keck Hospital of USC receives highest rating on national quality report
Keck Hospital of USC earns five stars from the Centers for Medicare & Medicaid Services (CMS) annual quality star rating report
Cedars-Sinai Leaders Share Expertise in Patient Experience at World Hospital Congress
Heitham T. Hassoun, MD, Vice President & Medical Director, Cedars Sinai International, is headlining a panel discussion about how healthcare professionals can improve the patient experience during the The International Hospital Federation’s upcoming World Hospital Congress.
LifeBridge Health Launches Mobile App for Patients
LifeBridge Health has launched a new comprehensive mobile app for patients and consumers. Now available for download for iPhone and Android phone users, LifeBridge Health Mobile offers convenient and immediate access to the health system’s services such the physician directory, patient portal and online scheduling. LifeBridge Health Mobile is just one piece of the health system’s overall strategy to improve the digital patient experience.
Cedars-Sinai Ranked #2 Hospital in Nation by U.S. News & World Report
Cedars-Sinai has been named the #2 hospital in the nation and #1 in California in U.S. News & World Report’s “Best Hospitals 2022-23” rankings.
MERCY MEDICAL CENTER IN THE TOP 15% OF HOSPITALS IN THE U.S. FOR OUTSTANDING PATIENT EXPERIENCE TWO YEARS IN A ROW, ACCORDING TO HEALTHGRADES
For the second consecutive year, Mercy Medical Center in Baltimore, MD, has received the Healthgrades Outstanding Patient Experience Award™.
Study Evaluates How to Eliminate Telemedicine’s Virtual Waiting Room
UC San Diego Health conducted a 10-week study to evaluate how text messaging a link to patients when their doctor is ready provides a way to connect patients and doctors without relying on the virtual waiting room.
How do you rate your medical care? Your answer might be affected by your insurance
For patients seen at a urology clinic, patient satisfaction scores vary by insurance status – with higher scores for patients on Medicare and commercial insurance, but lower scores for those on Medicaid, reports a study in Urology Practice®, an Official Journal of the American Urological Association (AUA). The journal is published in the Lippincott portfolio by Wolters Kluwer.
UTEP Helps Optimize COVID-19 Vaccination Clinics in the U.S.
A team of UTEP faculty, staff and students observed several of El Paso’s drive-though and walk-in clinics in early 2021. The team identified areas that likely created bottlenecks, which produce delays and other issues. They used the information from their observations to develop simulation models to experiment with a clinic’s performance to further identify potential slowdowns, calculate resource utilization and reduce patient waiting time.
Mount Sinai Doctors Faculty Practice Recognized by Press Ganey for Patient Experience Excellence
2020 Recipient of Pinnacle of Excellence Award
Rush System Leads The Way in Age-Friendly Care
After Rush University Medical Center was designated as an Age-Friendly Health System, the American Hospital Association developed a case study that took a deep dive into the Rush Center for Excellence in Aging and its successful impact on older adult health care.
New Tool Collects Patient Feedback Faster During Hospital Stays
Seeking to improve patient’s experiences in the hospital, Cedars-Sinai has introduced a new feedback tool that will allow patients to comment on their hospital stays in real time rather than waiting to complete surveys after going home. Under a program that began in January, patients can evaluate their experiences through a platform designed in conjunction with Feedtrail, a healthcare technology company.
UC San Diego Health Launches Drone Transport Program with UPS, Matternet
UC San Diego Health launches pilot project using drones to move medical samples, supplies and documents between Jacobs Medical Center, Moores Cancer Center and the Center for Advanced Laboratory Medicine, speeding delivery of services and patient care currently managed through ground transport.