Traditional retail remains in a period of widespread transformation. Many suburban malls have shuttered, or limp along with few tenants. The rapid transformation even has its own doom-and-gloom shorthand: the Retail Apocalypse. Amid the turmoil, there is also transformation and growth. Darden Professor Vidya Mani says these are indeed dynamic times, and she recently spoke about how she sees the space and what may come next.
Despite its origins in manufacturing, lean thinking has shown the potential to transform other process-oriented industries, including healthcare. According to Darden Professor Elliott N. Weiss, when it comes to process improvement and eliminating waste, lean is as effective in the hospital as it is on the factory floor.