Lessons Learned From COVID: the Role of Social Media

Now that we’ve arguably rounded the corner from the pandemic, researchers are dissecting our response and how we can improve it in the future.Sebastian Souyris, assistant professor and Dean R. Wellington ’83 (Junior) Chair at Rensselaer Polytechnic Institute’s Lally School of Management, contributed to research led by Anton Ivanov, assistant professor in the Gies College of Business at the University of Illinois Urbana-Champaign.