GW Expert Available: Southwest Airlines offers 25K bonus points to travelers stranded by holiday meltdown

Southwest Airlines cancelled more than 15,000 flights over the holidays after a storm and a breakdown of its internal technology. Now, the company says it’s offering affected customers 25,000 bonus points as a “gesture of goodwill,” according to The Washington Post. …

For Aviation, an ‘Unprecedented Opportunity’

Air transportation policy and logistics expert Martin Dresner says the post-COVID period will provide the aviation industry with a tremendous opportunity to build back better and greener, and this hinges on cooperative initiatives under centralized leadership.